OCTOBER  I  2024

Spring Health, one of America's leading players in the mental health space, has launched a new type of solution aimed at addressing the mental well-being of managers—a critical yet often underserved segment of the workforce. This innovative solution offers leaders personalized mental health support, tools, and resources to help them navigate the unique challenges of management. By prioritizing the mental well-being of managers, the solution aims to empower leaders to better support their teams and ultimately drive stronger organizational outcomes.

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Managers play a pivotal role in employee well-being, but they often lack the mental health support they need to perform effectively. A striking 70% of managers report feeling stressed or exhausted, while only 21% believe they possess the skills necessary to support their employees' mental health effectively. This imbalance can lead to burnout, lower productivity, and team dysfunction. Compounding this issue, a recent study revealed that 70% of employees feel their mental health is more influenced by their manager than by a therapist or doctor.

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April Koh, co-founder and CEO of Spring Health, emphasizes the ripple effect of a manager’s mental health on the overall culture and success of an organization:
"We’ve seen firsthand within our own company and through our work with Fortune 500 customers that managers have a profound impact on fostering or detracting from a thriving workplace culture. Their well-being influences not only their own health but also the productivity and morale of their entire team." Koh points out that empowering managers with the mental health resources they need can unlock significant gains in performance, retention, and efficiency across organizations. This is where Spring Health’s new solution steps in.

Unlike other employee wellness programs that may address mental health in a more general sense, Spring Health’s manager solution is the first to offer a fully integrated experience tailored to the specific needs of leadership. Through the SpringWorks platform, managers gain access to a comprehensive suite of resources that combines on-demand support with personalized, real-time solutions.

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Managers can tap into a variety of support tools, including:

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• 24/7 access to reference guides

• Professional coaching

• Crisis support

• Webinars and discussion groups

• One-on-one consultations

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These resources cover common leadership challenges and are designed to help managers develop skills such as compassionate leadership, crisis management, and effective communication. The goal is not only to equip managers to better care for their teams but also to ensure they are tending to their own mental health in the process.

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The pressure to manage team dynamics, individual performance, and overall company goals often falls squarely on the shoulders of managers. Without the right support, this burden can result in negative outcomes for both the manager and their teams. However, when leaders are empowered with the right tools, they can foster a positive workplace culture, improve team productivity, and reduce turnover.

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As Koh notes, “A manager’s well-being not only affects their own health and work but also the well-being and productivity of their entire team. Empowering managers with the support they need can unlock significant gains in efficiency, performance, and retention for an entire organization.” Spring Health’s manager solution directly addresses these needs by creating a tailored experience that integrates leadership training, mental health resources, and crisis support—all in one platform. By equipping managers with these tools, Spring Health aims to help companies foster stronger, healthier, and more effective teams.